s one of United American Mortgage Corps elite top 1% producers,

Diana MacFarlane is clearly doing something to differentiate herself from the other home loan consultants in Santa Barbara, CA. Her secret is a genuine interest in people. Technological innovations are great, but Diana believes they can never replace face-to-face communication.

This natural inclination allows Diana to build personal relationships that extend past what is needed for a home loan and be one of the top mortgage loan originators in Santa Barbara. She takes the time to understand the wider context of her client’s life so she can make specific recommendations for their exact life situation. This goes beyond looking at someone’s financial situation and deciding what they can afford. Instead, Diana looks at what is important in her clients’ lives and helps them decide on which home loan they need.

Further differentiating herself from the competition, Diana makes a point to be involved in every stage of the loan process from the first meeting to closing. She works closely with her excellent operations staff and assistant to review every file that goes in and out of her office. Most loan officers delegate this entire process to their staff, but Diana wants to ensure everything that comes through her business is of the utmost quality and maintains her personal touch.